Haier Agrees to Consent Decree with The U.S. DOE With a Parts Defect of 4 Freezer Models

January 7th, 2010

New York, NY (January 7, 2010) – Haier America Trading, L.L.C. has agreed to all terms in a Consent Decree with the U.S. Department of Energy (DOE) with regard to a parts defect of 4 freezer models: HUF138EA, HUF138PB, HUF168EA, and HUF168PB. Of those models, units with serial numbers that begin with a 1 or 2, and end with 040009 through 120008, as well as units with serial numbers that begin with the letters BR and end with the numbers 9300000-9699999, are involved in this action. The Consent Decree does not constitute a determination regarding any compliance or noncompliance with the requirements of DOE’s rules.  

Haier America has created a related Service Bulletin for technicians, and the company will individually notify affected customers to repair the unit.

Haier America will also post a notice on www.haieramerica.com to provide instructions for consumers regarding how to obtain repairs. Consumers can also call Haier America’s Customer Service line toll-free at (877) 337-3639.

Click here to be directed to the notice.

   
About Haier America
Haier America is the Sales and Marketing arm of the Americas for the multinational Haier Group, one of the world’s leading appliance makers. Headquartered in the Haier Building at 1356 Broadway in New York City, Haier America is a leader for room air conditioner, compact refrigerator, and wine cellar sales, as well as a leading force in major appliances, compact appliances, portable electronics and HDTV sales. www.haieramerica.com


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Media Contact:
James Liess, Haier America Public Relations Manager, 212-594-3330 x 2006 or jliess@haieramerica.com